Hello, I have registered the data of an issue through webdeposit. I always do it by this means and had not had problems, but recently 4 of the 7 articles registered do not show their metadata in https://search.crossref.org
What is this about? I hope you can guide me to show the metadata
Hi @Luis_Aviles ,
Thanks for your message. I assume the four articles in question were all successfully registered with us? That is, did you receive a success message for those DOIs in the email submission log we returned to you?
Also, it can take a few hours from your successful registration until your DOIs appear in our APIs and search interface. How long has it been since you completed your submission through the web deposit form?
Could you provide me with a submission ID for the DOIs in question so I may take a closer look for you?
Thanks in advance,
Dear Issac, the article was registered successfully, I attach a reference image.
The registration was carried out on March 22 so they should already be correctly loaded even with the waiting time.
Submission ID: 1493298296
Thanks in advance
Thank you very much for your support.
I took on the task of reviewing the rest of the journal’s doi and found the same problem in the following submissions: 1493294817 and 1493291485. Could you help me again?
Additionally, I would like to know the reason for these small errors that can be generated, and if it is necessary to contact you or as users we can solve it.
Thanks for the attention.