ISSN has already been assigned, issn is assigned to another title

Content Registration OJS Users
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Hello @A.I.Publishers - thanks for checking in about this and welcome to the Crossref Community Forum!

I’ve checked your recent submissions - the error here stems from a mismatch between the journal titles you have registered in the past and the journal titles you are currently registering in your latest failed metadata deposits of 31 May/1 June.

Your organization’s six journals are all registered with a consistent title format: Journal Title (ABBREVIATION). However, your latest metadata deposits list the journals’ titles without the parenthetical abbreviations: Journal Title. Because this does not match the title records on file (Journal Title (ABBREVIATION)), the deposits are failing.

You have two options to resolve this. You can either:

  1. Redeposit the metadata with the corrected journal titles that include the parenthetical abbreviations or:
  2. Contact us at support@crossref.org to request that we change the titles we have on file to remove the abbreviations, then resubmit your metadata deposits in the Journal Title format.

You can read more details about these types of errors in @ifarley’s ticket of the month post from last year if you’re interested.

Let us know if you have any other questions or if there’s anything else we can assist with.

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