Dear support team members,
I added some articles’ metadata on crossref Metadata Manager. Now I can see that I have 31 items to deposit but when I click on the “To deposit” tab there is nothing in the list (see the attached screenshot). After few minutes, the page switches to a blank web page. What’s the matter, is there something wrong?
Thank you for helping me.
Welcome to the community forum @K.Belkadhi and thanks for your message.
As you may know, our Metadata Manager tool is still in beta, so bugs like this one to occur from time to time. I have reported this error to my colleagues - https://gitlab.com/crossref/metadata_manager/-/issues/55 -however we have currently paused all non-critical Metadata Manager bug fixes. Therefore, there will be a wait for a fix for this problem.
Because of this, you may consider registering your DOIs and metadata using our web deposit form: https://0-www-crossref-org.lib.rivier.edu/webDeposit/. Our help documentation for that tool is available here: https://0-www-crossref-org.lib.rivier.edu/education/member-setup/web-deposit-form.
Apologies for this inconvenience,
Isaac
Hello @K.Belkadhi. We recently fixed your Metadata Manager account. You may again use Metadata Manager to register your journal content with us.
Apologies for the slow turnaround,
Isaac
