DOI registered but metadata not showing

Content Registration
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1

Hi,

We are new to Crossref & DOIs. We registered the following DOIs last week with the XML upload tool:

10.64393/balagha-corpus.9286124
10.64393/balagha-corpus.2754517
10.64393/balagha-corpus.5149531
10.64393/balagha-corpus.7691736
10.64393/balagha-corpus.1457456

The DOIs resolve correctly, and there were no error messages in the response emails. However, no metadata shows in the Crossref search (the DOIs aren’t found), and it has been 4 days now so I’m wondering if there was an error in our XML submission?

Thanks.

2

Hi there, and welcome to the Crossref community forum.

We have found that some records failed to be indexed by the REST API on 8 July and then again from 17 to 20 July. This is why those DOIs are not available via the Crossref metadata search tool.

We believe this is related to our recent data centre migration (Crossref Status - Notification of 24-hour downtime to move Crossref fully into the cloud (8-9 July)). Our technical team is investigating. This can cause downstream issues for a number of other services (e.g., Crossref metadata search - search.crossref.org, Participation Reports, ORCID auto-update, and for external services that make use of the metadata in our REST API).

You may monitor our progress here: Crossref Status - Some indexing of metadata failing at the REST API (8 and 17-20 July).

Warm regards,
Evans
Crossref Tech Support Specialist

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